1. About the sample How could I get a sample?
Sample means the first quantity under 5pcs for one kind product.
Please make sure that you need business sample to evaluate the project market research firstly, because we don't supply sample for private use, and the sample process against the product cost, freight, and necessary sample operation fees at usd100 for one sample project. The operation fees covering all the cost of paper work, for insurance, paper charge by export diversified affairs (export letter if required by Customs)¡­..etc, but you are promised that we will refund you the sample operation fees when you place container order, even mixed order in one container.
For some new products, maybe we will reject to supply you sample, for some secret purposes, specially for protection of property, so well understanding will be much appreciated.

2. About price: could I get your pricelist?
Sure, normally you will receive formal offer within 6hours from our salesperson after your enquiry sent out by fax, email etc with the exact product code number of your interesting, planning quantity, and prior market, we will be swiftly get back to you.

3. About the shipment: what kind of shipment will you use?
We usually prefer ship the products through our local shipping agent to book the shipping space from COSCO, LT, CSCL,..., we closely work to track the shipping to make shipping perfectly. If you have your pointed agent negotiated, please consider the payment details, for example, if L/C at sight payment, we only accept the CFR term or FOB term with shipping arranged by our company, but " freight collect".

4. About warranty, how long for warranty?
The warranty period will be counted since the container arriving the first discharging port. No warranty for sample order, and warranty covering the mechanical parts.
EEC/EPA moped scooter for two years;
ATV, go cart, dirt bike, None-EEC-moped scooter for one year;
Pocket bike,chopper-4stroke for one year;
Pocket bike,chopper-2stroke for six months;
We will replace unqualified parts with qualified ones on following order after receiving buyer's unqualified parts or photo at least, if big damaged response, the inspection letter from 3rd authority inspection organization is necessary and required, if the damage from the manufacturing cause, we bear all the replacement cost, deliver them through shipping or post office.

5. About distributor ,sole-distributor: what about the terms to become your sole distributor in our city, area or state,country?
That would be depend on different market situation, if you can sell our products worth US$10,000 ----50,000/kind monthly, we can start the negotiation for the distributor project. When the turnover of products over US$80000 per month, we can start the negotiation for your state/province, if you want to be our sole distributor, the details of purchase schedule for next 12months is strongly required.

6.About Free Spare part:
2% free spare part will be automatically put in the container which only contained one kind product, if mixed container, 1% free spare parts will be available; no spare parts supply for sample order. whatever, any kind parts order are welcome, and our parts supply system will be perfectly secured for 5years parts resource.
The free spare parts will be counted on the basic of the contract value or the value of proforma invoice.

7. About OEM:
Of course, we can do the OEM for container order (contain one kind) in free charge, if mixed container, you will be asked to bear the OEM sticker making cost.
Any OEM project will be against the necessary legal authority letter that grant us to make the products under this special brand.

8. About buying office
We offer our service to act as buying office to some of our valuable customers. Business is tough, now more competition than before, customer/buyer faces many problems for timely delivery, quality, after sales service etc. All these problems may result in financial loss, loss of reputation and even costing your customer too.
We can supply our service to our customers to solve or minimize those problems by:
A. Sources rest products from other reliable manufacturers and offer our customers only after we verify or check quality at our factory.
B. We carry out inspection for raw materials before it goes for production.
C. Our inspection team frequently visits factory to check production lines and maintain quality of products for our all orders to avoid last minute problem.
D. We stand behind our products and take responsibilities as per our agreed terms with our customers.
E. We provide after sales service.

For more information,please don't hesitate to contact with us at.